KELLY LAM
LEAD PATIENT CARE COORDINATOR

Kelly is originally from New York and moved to the triangle in 2016 with her family.  She has over 20 years of experience in customer service and is passionate about patient satisfaction and privacy.  She joined New Image MD in 2019 and her big smile and NY accent are irresistible.  Kelly is a great resource for coupons and promotions.   She is available by phone and text to coordinate scheduling, financing.

DEIDRE NEWPORT LE
AESTHETICIAN

BRITTANY WHITAKER LE
LEAD AESTHETICIAN

Brittany’s love for skin care started with makeup, which she would artfully apply for friends on special occasions. She soon realized that a great makeup application starts with healthy skin. She attended Central Carolina Community College for esthetics and after graduation she began working for a small pop up spa. It was there that Brittany realized that in order to make a real change in her clients’ skin she would need to learn everything she could about medical esthetics.  Brittany came to New Image MD Medical Aesthetics in the spring of 2019.  Her knowledge and experience are unmatched. She says “This is truly my passion and it makes me feel great that I can help uplift women with confidence after a treatment. “

TAYLOR PITTELKO LE
AESTHETICIAN

Taylor always dreamed of going to beauty school since she was a little girl.   After having her son, she decided to take that leap and enrolled at the Aveda institute of Chapel Hill in 2013. After graduation, she began waxing and fell in love with the instant results. Her main focus in aesthetics has always been on brows and waxing, but the expansion of her repertoire to Hydrafacials, microneedling etc was so natural that Taylor quickly became a patient favorite. "One of the best feelings is helping a client walk out of a service with a whole new level of confidence and I get to wake up every day loving what I do"

RACHEL SERRANO PA
PHYSICIAN ASSISTANT

Rachel is a board certified Physician Assistant with 7 years experience in Pediatrics and Dermatology. She grew up in Fayetteville, North Carolina and received her masters from Duke University Physician Assistant Program.  She fell in love with aesthetic medicine after seeing the confidence and joy patients felt after completing personalized skin treatments.  As a member of the American Academy of Physician Assistants she has a passion for providing compassionate and thoughtful care and education in skin care and preventative medicine. "I strive to provide natural and rejuvenated looks for my patients. My goal is that each patient feel beautiful and confident in their everyday life." 

KARA MORRISON
PATIENT CARE COORDINATOR

Kara is originally from Fayetteville, NC but spent most of the last several years working as a Guest Service/Office Manager for a non-profit entertainment company in Cherokee, NC. Her college degree in Acting/Performance has lead to an accomplished career as a freelance entertainment writer and commissioned playwright. In 2022 Kara happily joined the team at New Image MD and is thrilled to greet our patients as the newest patient care coordinator.

ELIZABETH HANKLA
OFFICE MANAGER

Elizabeth Hankla is a hospitality professional from Washington, D.C., with more than 15 years of customer service experience.

As a former opera singer, she’s spent most of her life under bright stage lights with heavy makeup, so finding new ways to keep her skin healthy was always a priority. Over the years, that priority transformed into a passion for not only improving her own skin health, but others’ as well, leading her to enter the medical spa industry. The opportunity to combine her love of medical aesthetics and create a wonderful patient experience brought her to New Image MD.

Elizabeth finds great joy in educating people about how medical aesthetics can help them achieve their own personal goals in ways they may never have considered before. She loves helping people feel as beautiful on the outside as they are on the inside, and watching their confidence grow as a result.

Liz is such a perfect addition to our family and loves to chat with patients. Please don't hesitate to reach out to her if you have any questions or concerns!

CHANTEL SMITH RN
NURSE

Chantel Smith was born and raised in Sparta, NC.  She earned a Bachelor of Health and Exercise Science from Lenoir-Rhyne and a Bachelor of Nursing from East Tennessee State. Chantel specializes in Botox/Dysport injections, skin rejuvenation lasers, laser hair removal, and cool sculpting. She is passionate about personalizing treatments and helping patients feel good about themselves. 

OLIVIA WALKER
PATIENT CARE COORDINATOR